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Terms & Conditions

Last Updated: May 2026

1. Introduction

Welcome to House of Horizon (“House of Horizon”, “we”, “our”, or “the Company”).

These Terms and Conditions (“Terms”) govern your access to and use of our website, including any purchases made through it (the “Website”).

By accessing, browsing, or purchasing from this Website, you agree to be bound by these Terms. If you do not agree, please refrain from using the Website.

We reserve the right to update or modify these Terms at any time. The version published on the Website at the time of use is the applicable version.

2. General Conditions

  • These Terms apply to all users of the Website.
  • By using the Website, you confirm that you have read and accepted these Terms in full.
  • You must provide accurate, complete, and current information when placing an order.
  • House of Horizon reserves the right to refuse service or cancel orders at its sole discretion.

3. About Us

House of Horizon is a fashion brand specializing in elevated ready-to-wear and couture-inspired garments.

For any inquiries, please contact us: Email: [email protected] Phone / WhatsApp: +972546430646 Business Address: Usishkin, Tel aviv-Yafo

4. Website Use

  • The Website is available 24/7, but access may be interrupted for maintenance or technical reasons.
  • We do not guarantee uninterrupted or error-free operation.
  • We reserve the right to suspend or discontinue the Website at any time.

5. Eligibility to Purchase

To place an order, you must:

  • Be at least 18 years old
  • Have a valid payment method (credit card, PayPal, or other accepted methods)
  • Provide accurate personal and payment details

We reserve the right to cancel or refuse any order if:

  • Incorrect or fraudulent information is provided
  • Payment is declined
  • The order appears suspicious or in bad faith
  • There is a pricing or inventory error

6. Products & Orders

  • Our collections include limited-run and handcrafted pieces; availability may be restricted.
  • Product descriptions, images, and colors are presented as accurately as possible, but slight variations may occur due to lighting, screen settings, or fabric nature.
  • Products may slightly vary from one another due to their handmade nature.
  • Adding an item to your cart does not reserve it.
  • An order is only confirmed once payment is successfully processed.
  • If an item becomes unavailable after purchase, we will notify you and issue a refund.

7. Pricing

  • Prices are displayed in Israeli Shekels and may include applicable taxes unless stated otherwise.
  • Shipping costs are calculated at checkout.
  • Prices may change at any time without prior notice.
  • The price at checkout is the final and binding price.

8. Payment

We accept:

  • Major credit cards
  • Any additional methods listed at checkout

Orders are processed only after payment authorization is received.

9. Shipping & Delivery

  • Orders are shipped via third-party courier services.
  • Delivery times are estimates and may vary due to location, customs, or external factors.
  • House of Horizon is not responsible for delays beyond our control.

Important:

  • Customers are responsible for providing accurate shipping details.
  • If delivery fails due to incorrect information, additional fees may apply.

10. Returns & Cancellations

You may request a return or cancellation in accordance with applicable consumer laws.

General Policy:

  • Requests must be made within 14 days of delivery
  • Items must be unused, unworn, and in original condition
  • Original packaging must be included

Non-returnable items may include:

  • Custom or made-to-order pieces
  • Items marked as final sale

If a product is defective or incorrect, we will cover return shipping and issue a refund or replacement.

We reserve the right to refuse returns that do not meet these conditions.

11. Product Care & Responsibility

  • Customers are responsible for following care instructions provided with each garment.
  • We are not liable for damage caused by improper use, washing, or handling.

12. Limitation of Liability

To the fullest extent permitted by law:

  • House of Horizon is not liable for indirect, incidental, or consequential damages.
  • Our liability is limited to the amount paid for the purchased product.
  • The Website is provided “as is” without warranties of any kind.

13. Intellectual Property

All content on the Website — including designs, images, branding, text, and visuals — is the exclusive property of House of Horizon.

You may not:

  • Copy, reproduce, or distribute content
  • Use images for commercial purposes
  • Replicate designs or branding

14. Prohibited Use

You agree not to:

  • Use the Website for unlawful purposes
  • Interfere with Website functionality
  • Attempt unauthorized access to systems
  • Use automated tools to extract data

15. Privacy

Your use of the Website is also governed by our Privacy Policy: www.houseofhorizon.com

16. Changes to Terms

We may update these Terms at any time. Continued use of the Website constitutes acceptance of the updated Terms.

17. Governing Law

These Terms shall be governed by the laws of Israel.

Any disputes shall be resolved in the courts of that jurisdiction.