Frequently asked questions
What is House of Horizon?
House of Horizon is a ready-to-wear brand designed and handmade in Israel. Each piece combines couture-inspired techniques with modern silhouettes, created for women who want something unique yet effortless to wear.
Are your dresses custom-made?
No. All pieces are part of a ready-to-wear collection and are available in standard sizes. This allows us to offer refined, high-quality designs without the timeline of custom production.
What sizes do you offer?
Our collection is currently available in four sizes. You can find a detailed size guide on each product page to help you choose the best fit.
Do you ship internationally?
Yes, we offer international shipping. Delivery times and costs will be calculated at checkout based on your location.
Can I return or exchange an item?
Yes. You may request a return or exchange within 14 days of receiving your order, provided the item is unworn, unused, and in its original condition.
For full details, please refer to our Returns Policy.
How should I care for my dress?
To preserve the quality of your garment, we recommend gentle handling and professional dry cleaning only.
Each gown comes with a garment bag for safe storage.
What if my item arrives damaged or incorrect?
If you receive a damaged or incorrect item, please contact us as soon as possible with your order details and photos, and we will resolve it promptly.
How can I contact you?
For any questions, feel free to reach out via email or WhatsApp. We’re always happy to help.
Email: [email protected]
WhatsApp: +972546430646
Will sold-out items be restocked?
Some styles may return in limited quantities, while others remain exclusive. To stay updated, follow us on Instagram or join our mailing list.
What fabrics are used?
Our garments are crafted from high-quality fabrics selected for durability, breathability, fluid movement, and refined beauty. We use the same premium fabrics in our linings, an intentional and distinctive choice that enhances comfort and structure. All materials are personally sourced in Israel, with our main fabrics originating from Spain.